GDPR Privacy Policy

Last updated: 02/01/2026 
1. Data Controller 
Neem Cloud GmbH (operating “QuickTrolly”) 
Email: info@quicktrolly.com 
Phone: +49-155-6322-9989 
2. Personal Data We Collect 
We may collect and process: 
• Name, billing and delivery address, email, phone number 
• Order history, cart and checkout information 
• Payment-related information (processed by payment providers; we do not store full card 
details) 
• Account login details (if you create an account) 
• Technical data such as IP address, device/browser information, and cookie identifiers 
3. Purpose of Processing 
We process personal data to: 
• Process and deliver orders 
• Provide customer support and handle complaints 
• Prevent fraud and ensure platform security 
• Comply with legal obligations (e.g., accounting and tax) 
• Send marketing communications only with consent (where applicable) 
4. Legal Basis (Art. 6 GDPR) 
• Contract performance (order processing and delivery) 
• Legal obligation (tax/accounting retention) 
• Legitimate interests (security, fraud prevention, service improvement) 
• Consent (newsletter, non-essential cookies, marketing) 
5. Sharing of Data 
We share data only when necessary with: 
• Shopify (store infrastructure) 
• Payment providers (to process payments) 
• Delivery/logistics partners (to deliver orders) 
• Service providers (hosting, analytics, IT support) under data processing agreements 
6. International Transfers 
If service providers process data outside the EU/EEA, we use appropriate safeguards (e.g., EU 
Standard Contractual Clauses) where required. 
7. Data Retention 
We store data only as long as necessary for the purposes stated, and in accordance with statutory retention obligations. 
8. Your Rights 
You have the right to: 
• Access, correction, deletion 
• Restriction of processing 
• Data portability 
• Objection to processing based on legitimate interests 
• Withdraw consent at any time (without affecting prior processing) 
Requests: info@quicktrolly.com 
9. Cookies 
We use essential cookies for site functionality and, with consent, optional cookies for 
analytics/marketing. You can change your preferences anytime via Cookie Settings. 
10. Contact & Complaints 
If you believe your rights have been violated, you may contact your local supervisory authority.